Shipping policy
Shipping Policy
Orders are prepared and dispatched within 2 business days after payment confirmation. Business days are Monday to Friday, excluding public holidays. Shipping transit times shown below begin after dispatch and do not include this preparation period.
Shipping Destinations
Sanat Mekanı currently ships to Türkiye, the United States, and supported European Union countries.
Shipping Rates and Estimated Delivery
United States: Standard Shipping – $14.99
Estimated transit time after dispatch: 7–14 business days.
Estimated total delivery time, including preparation: 9–16 business days.
European Union: Standard Shipping – $14.99
Estimated transit time after dispatch: 7–14 business days.
Estimated total delivery time, including preparation: 9–16 business days.
Türkiye: Standard Shipping
Estimated delivery: 3–5 business days.
Shipping costs are calculated and displayed at checkout based on the delivery destination.
Orders containing products shipped separately may incur combined shipping charges. The total shipping cost is displayed at checkout before payment.
International Shipping, Customs and Taxes
International shipments may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country. Unless these charges are collected during checkout, any applicable charges may be payable by the customer in accordance with local regulations.
Delivery Delays
Delivery times are estimates and are not guaranteed. Delays may occur due to customs procedures, carrier operations, weather conditions, public holidays, or other circumstances outside our reasonable control.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and provide your order number and photographs of the product and packaging so that we can review the issue.
Contact
Sanat Mekanı
Email: atolyeturkuaz55@gmail.com
Phone: +90 505 446 58 53
Samsun, Türkiye