Hizmet şartları

Terms of Service

1. Overview
This online store is operated by Sanat Mekanı, a sole proprietorship based in Türkiye. Throughout the site, the terms “we”, “us” and “our” refer to Sanat Mekanı.

By visiting our website and/or purchasing a product from us, you agree to these Terms of Service.

2. Products
Sanat Mekanı offers DIY mosaic kits, pixel mosaic craft kits, mosaic craft stones and related arts and crafts products. We make every reasonable effort to display product descriptions, dimensions, colors and photographs as accurately as possible. Colors may vary slightly depending on screen settings and photography.

3. Orders
Orders are subject to product availability and successful payment. We reserve the right to cancel or refuse an order in cases of pricing errors, suspected fraudulent activity, incorrect customer information or product unavailability. If payment has already been received for an order that we cancel, the applicable amount will be refunded.

4. Prices and Payment
Product prices are displayed on the website in the applicable currency. Shipping charges, taxes, customs duties or other charges, where applicable, may be calculated or disclosed separately during checkout.

5. Shipping and Delivery
Orders are shipped from Türkiye. Estimated delivery times are provided for informational purposes and may be affected by customs procedures, carriers, public holidays or circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate delivery information.

6. Customs and Import Charges
International orders may be subject to customs duties, import taxes or other charges imposed by the destination country. Where such charges are not collected at checkout, they may be payable by the customer upon import or delivery, subject to applicable law.

7. Returns and Refunds
Returns, cancellations and refunds are handled according to our Return & Refund Policy and applicable consumer protection laws. Please review our Return & Refund Policy before purchasing.

8. Intellectual Property
Unless otherwise stated, the content of this website, including original product photographs, designs, text, branding and other original materials, belongs to Sanat Mekanı or is used with appropriate authorization. Such content may not be reproduced or commercially used without permission, except where permitted by law.

9. Limitation of Liability
Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded under applicable consumer protection law. To the extent permitted by law, Sanat Mekanı is not responsible for indirect losses resulting from circumstances beyond our reasonable control.

10. Changes to These Terms
We may update these Terms of Service when necessary. The version published on our website will apply from its effective date, subject to applicable law.

11. Contact Information
Business Name: Sanat Mekanı
Business Owner: Telli Kavrak
Business Type: Sole Proprietorship
Country: Türkiye
Email: atolyeturkuaz55@gmail.com
Phone: +90 505 446 58 53
Address: Liman Mah., Cam Güzeli Sk., Fatih Apt No: 8, İç Kapı No: 21, İlkadım, Samsun, Türkiye